1. Discovery

Once you fill out my Discovery Questionnaire, I'll book a video call with you to get an idea of the scope of what I can help with and give you an informal estimate or price range I expect your property to fall into. If the job is hands-on/local to Northeast Ohio & the surrounding areas, I then walk through your property. I can do this with you and/or your Realtor or property manager, or alone with a lockbox code - whichever you prefer. However I do love having time to walk through alone so I can really focus and dream up ideas.

2. The Quote

If my rough estimate aligns with your goals & budget, I'll put together a formal quote and get to work on any specific design recommendations you've requested for your property such as fixtures & finishes like carpet or lighting. This can take me anywhere from 48 hours to 3 weeks or more depending on the scope of your project, and whether you just need a quote, or design selections as well.

3. The Details

I present your quote to you via email, recorded video, and/or a live meeting or call where I walk you through the details of our quote and design plan. At this stage I will finalize the scope of your project, get your approval of the mood board(s) for the property, and nail down an overview of the contents required.

4. You Sign & Pay

Once you sign off on the details of your quote, I will send an invoice for 80% of your total design fee, with the remaining 20% due upon delivery. I usually need 2-4 weeks to plan and source, with at least 1 week advance notice to make sure I have room on my calendar. If your project is local to Northeast Ohio & the surrounding areas and you wish to have me handle your installation, dates are as available, so the earlier you contact me the better. You will handle the ordering of all inventory yourself from the curated list I'll supply, unless you choose to trust me with your credit card. (Buying available for in-person installs only.)

5. Sourcing/Ordering

Next, you begin ordering from the list I've provided. While everything is en route and you're getting it all unpacked, I'll be working on a super-detailed installation guide for you to follow. For hands-on local installations I start with the biggest, most unique, and hardest to find items, or items that will take time to be delivered. I then fill in all the finishing touches and prep and store it all at my small warehouse. Sometimes large items like sofas will be delivered directly to your property which I will coordinate and accept in person. This process usually takes 2-4 weeks.

6. The Installation

Once you and your contractors have completed any work, painting, or cleaning the property needs, you can officially begin your installation following my crazy-specific installation guide that leaves you with total confidence that you're rocking it! For hands-on local installations that Rough Diamond is handling for you, my movers and I usually load in all the furniture on days 1-2 of the installation, and spend the next few days refining and filling in the details. A typical installation lasts 5-14 days but can be more or less depending on the scope of your project. I require exclusive, uninterrupted access to your property during install so I can stay on schedule, stay safe, and do my best work for you.

7. Photos & Copy

Finally, I'll help you tweak the final details, walk you through what style of photos you need to reach your booking goals, and help you find the right photographer. For local installs I'll handle having the property photographed and/or videoed by a pro (as available) if you wish, and even help you write the copy for your Airbnb listing if you wish, all while you continue to sit back, relax, and worry about zero of the details. The photos you receive will be full of wide shots to show the rooms and how they fit together, along with fun details and IG-worthy closeups to use in your marketing & socials. My primary goal is to get shots that make people say 'I want to stay there!' Whether I'm handling the photography for you or helping you communicate your needs virtually, I'll help you achieve magic.

8. Time to Rent!

Once the project is completed and all designs have been delivered, your remaining 20% balance will be due. Now that you have a gorgeously styled property, scroll-stopping photos, and fun descriptive copy to draw renters in, it's time to rent that bad boy and start making some of your investment back! I love to get feedback on my designs and learn how renters are using and loving them, so be sure to keep in touch after my work is done.

READY TO START AN AIRBNB PROJECT TOGETHER?